Shipping policy
SHIPPING POLICY
Order processing
Menista® garments may be ready to ship, made to order, or made to measure. Processing and production times, delivery choices, and applicable shipping charges are shown at checkout or confirmed before dispatch. Where we need measurements or other information to complete an order, processing begins once that information is received.
Tracking and delivery
When tracking is available, Menista® will send shipping confirmation and tracking details after dispatch. Delivery estimates depend on the destination, selected service, carrier operations, and customs processing.
International orders
Menista® is an international tailoring brand with operations and support across India and the United States. International delivery availability is shown at checkout. Delivery times may vary by destination.
Duties, taxes, and customs
Orders delivered outside the country of dispatch may be subject to import duties, taxes, or other charges imposed by the destination country. Unless expressly shown as included at checkout, these charges are the customer’s responsibility. Customs clearance can also affect delivery times.
Delays and address changes
Delivery dates are estimates, not guarantees. Carrier disruption, weather, customs, or other events outside Menista®’s reasonable control may cause delays. Please review your delivery address carefully and contact us promptly if a correction is needed; changes cannot always be made after dispatch.
Contact us
For shipping help, contact support@menista.com.
WhatsApp / international messaging: +1 213 429 0934
India calling support: +91 73409 11258